See What Our Customers Think

Date Score Customer Comment
10-Jul-2021 Service: Product: Excellent service and friendly
28-Jun-2021 Service: Product: Realy helpfull

29-Jun-2021 the supplier responded:

Thank you for taking the time to complete the survey.


29-Jun-2021 the supplier responded:

Thank you


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28-Jun-2021 Service: Product: Absolutely brilliant! Recommend to everyone
21-Jun-2021 Service: Product: Easy process.James was a nice guy and easy to talk to
20-Jun-2021 Service: Product: Fantastic service. Really polite and helpful explained all that was needed ,made sure I was comfortable with the agreement. Kerry is a real asset to your company I had trouble with my last loan as promises were not kept ,it was delt with in the end but it made me unsure whether to come back but due to my experience with Kerry and the way I was delt with and re-assured i will be coming back again thank you.
19-Jun-2021 Service: Product: Yes I would recommend them. Great service quick and easy. Very professional and polite.
17-Jun-2021 Service: Product: Great customer service.
16-Jun-2021 Service: Product: The lady that dealt with me was absolutely brilliant, very polite , informative and helpful.
Thank you for making my application so easy and as less stressful as possible.
12-Jun-2021 Service: Product: Really nice polite staff

14-Jun-2021 the supplier responded:

Thank you for your comments and taking the time to complete this survey.

I have shared your comments with the staff who spoke to you throughout the process.

Many thanks
Sam


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11-Jun-2021 Service: Product: I would recommend street uk to anyone needing a loan in short notice, the whole process was simple and easy to follow thanks to the customer service agent "James" who was patient and informative as I'm not rhe best person to follow online services he made it quick and easy so i could understand the whole process.
The loan application was a breeze thanka to the gentleman and i couldn't have wished for a better company to have my loan with thankypu so much street uk/ james i have my new bathroom window fitted next week, i cant wait...
11-Jun-2021 Service: Product: I have been a customer of street uk for a number of years and have never had a problem. The people that work at the Birmingham shop have always been helpful and polite and very easy to speak to. If you are looking at getting a loan I would recommend 100%
11-Jun-2021 Service: Product: They make sure you can afford the payment back
11-Jun-2021 Service: Product: Very helpful and professional
11-Jun-2021 Service: Product: Always there to help a very good company who I have been with for a long time
14-May-2021 Service: Product: Always easy to use and friendly

15-May-2021 the supplier responded:

Hello,

Thank you for taking the time to complete this survey and pleased you found we were easy to use and friendly :)

Don't forget to complete your registration for the Customer Portal as this will give you the ability to manage your loan and access your loan information whenever you wish.

Have a good day.
Street-UK


15-May-2021 the supplier responded:

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14-May-2021 Service: Product: Kind and friendly make you feel at ease and as long as you have the right paperwork it’s all done in no time
14-May-2021 Service: Product: Very friendly and helpful and explained everything very clear
04-May-2021 Service: Product: Very friendly I spoke to James at Birmingham office and he explained everything really well
21-Apr-2021 Service: Product: Excellent service, great communication, and understanding, I would 100% recommend street uk, and I would use the services again if I needed them again
19-Apr-2021 Service: Product: Always helpful and polite. Give support with improving my credit score. Offer budgeting advice. Made the client interview area covd safe.